NE GA - BANKING CENTER MANAGER II - BEECHWOOD BANK
This position requires a Bachelor Degree and a minimum of three years recent experience leading, managing, motivating, and developing a team, including sales associates.
- 36 Month Experience
- 16 Years Education
Banking Center Manager II is responsible for managing a medium to large size consumer banking center, or potentially several smaller centers. (Transaction volumes for these centers generally require 5-20 total FTE). BCM II is responsible for leading, managing and coaching a team of sales and service professionals to meet and exceed sales targets, ensure the operational excellence of the banking center and create an excellent customer experience. BCM II acts as "general manager" and responsible for executing the One Team model by ensuring collaboration between banking center teammates and on-site specialists. BCM II demonstrates key behaviors to drive banking center success. BCM II ensures customers needs are met by executing lobby leadership. Observe banking center team in action "through the eyes of the customer." Supervise and coach teams on proper execution of key banking center plays. Communicate with consumer market managers, conduct performance assessments and update staff on business developments. Manage all aspects of a successful business including resource management, operational excellence, managing partnerships, associate development and proficiency, building and retaining customer relationships. Proactively identify and manage risk in every business, product, and service transaction leveraging the Risk Framework. Create workforce stability by cultivating an engaged and well coached team.
Required Skills: A minimum of three years recent experience leading, managing, motivating, and developing a team, including sales associates, to meet and exceed assigned goals, within a goal based and/or results driven environment Proven customer service skills and the ability to resolve problems and prevent customer dissatisfaction. Ability to effectively manage multiple responsibilities and priorities Proven record of sound decision making, balancing risk with customer/client needs and business goals Availability to work weekends and/or extended hours as required to run the business
Pass pre-employment assessments
Desired Skills/Assets: Bachelor s degree Sales management experience in the following fields: banking/financial services, mortgage, retail or hospitality Bilingual (fluent verbal and written) skills Proficiency in basic computer skills.
Permanent Full Time First Shift Job
You must possess all of the Minimum Skills required to request a referral to this job.